Post Installation Support & Aftercare1K5° Care & 1K5° Life
New Energy, For Years to Come
Installation quality & aftercare support matters.
As you should expect from your New Energy Partner, we provide Aussie-based support and aftercare programs, 1K5° Care & 1K5° Life (available with Heartbeat AI), to provide peace of mind for years to come.
1K5° Care
Whether your system includes 1KOMMA5° products or not, our 1K5° Care program provides the peace of mind that is upheld by our Aussie Care Team.
30 Year Workmanship Guarantee
Installation quality matters. We provide peace of mind for years to come with a 30 Year Workmanship Guarantee.
Performance Monitoring
Only for 1K5° & Sungrow Inverter Customers.
We actively monitor your system, identify & notify you of major system faults that require your attention.
Fast Australian Support
Our promise of an Australian response, from our own team.
We'll respond to any service communications within 24 Hours (Monday - Friday).
New Energy Check
We'll assess your system's performance post installation, usually within 7-14 days, and contact you to confirm that your system is generating New Energy!
1K5° Life
Performance Cover for Life*
As a 1K5° Life member, you gain access to our highest tier of protection and system monitoring. Only 1KOMMA5° can provide you performance cover for Life*, giving you complete peace of mind that your home’s energy system will perform at its peak for years to come with support from our Life Advisory Team.
1K5° Life is connected to your New Energy system through Heartbeat AI, a fully integrated and intelligent monitoring energy optimisation platform.
30 Year Workmanship Guarantee
Installation quality matters. We provide peace of mind for years to come with a 30 Year Workmanship Guarantee.
Performance Monitoring
Only for 1K5° & Sungrow Inverter Customers.
We actively monitor your system, identify & notify you of major system faults that require your attention.
Fast Australian Support
Our promise of an Australian response, from our own team.
We'll respond to any service communications within 24 Hours (Monday - Friday).
New Energy Check
We'll assess your system's performance post installation, usually within 7-14 days, and contact you to confirm that your system is generating New Energy!
Discover New Energy
Only 1KOMMA5° provides Installation Excellence, 1K5° Solar & Battery systems and Wholesale Energy Optimisation with Heartbeat AI...all in the one place.
Australia's One-Stop-Shop
1KOMMA5° is Australia's complete New Energy solution. The journey starts with Solar, but ends with independence. That's why we're your partner... from A to Z.
New Energy Now
The renewables landscape is always changing, so we're constantly thinking ahead. Our New Energy solutions are optimised for today's energy needs, but compatible with our New Energy future.
Heartbeat AI
Optimise Your Energy with Heartbeat AI... making the most of your 1KOMMA5° solar and battery system by learning your household’s daily energy needs, monitoring the wholesale electricity market and weather patterns, and optimising your household’s energy 24/7.
1K5° Care
Installation quality & post-install support matters. Our 1K5° Care program provides peace of mind for years to come with a 30 Year Workmanship Guarantee, New Energy Check plus Fast Australian Support.
Top-End to the Barossa
We're a Top 5 National Installer, with local representation and coverage in Queensland, New South Wales, Victoria, ACT and South Australia.
Finance Options
We've developed one of Australia's most extensive network of Finance Partners. Whether you need a Standard or Green Loan - we have the right options to suit your needs.